home > prices > concierge services

Need extra help getting started?

Basic support (free)

If you are evaulating or implementing TourCMS we'd love to hear from you and are more than happy to answer any queries as they crop up or make suggestions as to the best way to approach something. We're humans, please do contact us :)

We will answer your queries as quickly as we can (please do indicate if the matter is urgent), alternatively you can put your question to us and other TourCMS customers in the forums.

Concierge services

Too busy to work out how to setup TourCMS? Worked it out but need a hand loading all your tours & services? Buy one months dedicated support and manpower to help to get you up and trading quickly.

Most customers go live without paying us for any specific support, however you require dedicated hands on help these packages that offer substantial savings over our bespoke development rates.

All concierge services include

• 1:1 support and guidance from a named individual you can communicate with directly (e.g. email or live chat via Skype)
• Limited availability via telephone
• Configuration of your online booking engine
• Tour/hotel product configuration / loading (including images, descriptions, dates, prices, business logic etc)

Three levels of concierge service are available

Concierge 1 » £150 GBP ($300 USD) «

• 3 days work (Normal price £1350 GBP / $2700 USD)
• Payment gateway integration (from our existing list)

Concierge 2 » £300 GBP ($600 USD) «

• 4 days work (Normal price 2000 GBP / 4000 USD)
• Guaranteed payment gateway integration for a new bank / payment system (Once accepted as a payment gateway TourCMS will integrate with). Completed within 8 weeks or your concierge fee refunded.
• Guaranteed TourCMS developer time spent building system functionality required to get you trading (Once accepted as a change required for go live and also as a change TourCMS is prepared to make). Completed within 8 weeks or your concierge fee refunded.

Concierge 3 » £500 GBP ($1000 USD) «

• 5 days work (Normal price 2500 GBP / 5000 USD)
• Guaranteed payment gateway integration for a new bank / payment system (Once accepted as a payment gateway TourCMS will integrate with). Completed within 5 weeks or your concierge fee refunded.
• Guaranteed TourCMS developer time spent building system functionality required to get you trading (Once accepted as a change required for go live and also as a change TourCMS is prepared to make). Completed within 4 weeks or your concierge fee refunded.
• Documentation design (e.g. letters, automatic emails such as balance reminders, post trip emails)

All concierge services exclude

• Historical booking loading
• Web design & development (have you seen our directory of web design agencies?)

If you would like to take a concierge package please contact us.

Bespoke development

Bespoke » £225 GBP ($450 USD) per half day «

If further assistance is required we are available for bespoke developments.

Other web design / development companies can provide similar services. We have published a directory of web design & web development agencies we like to work with.

We have an existing customer database import service

If you would like to request some bespoke development please contact us.

Create a free trial account

Customers within the European Union will be charged in GBP and sales tax (VAT) will be added at 20%. Customers outside of the European Union can choose to be charged in USD or GBP.