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API Error Messages

A variety of error messages may be returned by the API, further details is provided on these in the table below. In addition Marketplace partners can log into their accounts and view recent API calls plus any error messages to see the actual data sent and received.

OK

no error :)

NO MATCHING DATA

When parameters are supplied that has no match. Also *may* be returned when an account has not yet upgraded to a paying account

FAIL_SIG

Signature doesn't match. Check your Channel ID is correct for the data you are requesting

FAIL_PERM

Permissions - you are trying to undertake an action you have no permission to do

FAIL_KEYNOTFOUND

The key supplied doesn't return a valid connection (check your API login details are correct)

FAIL_PARTNERSONLY

/p/ calls can only be called using a marketplace API connection, not an account specific one. Ensure you send through Channel ID zero when running /p/ style calls

FAIL_ACTIVEPARTNERSONLY

has the Marketplace partner account been deactivated for any reason?

FAIL_TIME

The connection is signed with a time (plus minus 15 minutes). If the time doesn't fall within these boundaries, error returned

FAIL_VERB

Sending POST when you mean GET and sending GET when you mean POST!

Remember Marketplace partners can login to the partner account and review the API error logs. Don't forget to review the useful background information page!