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About Travel UCD

We are based in Southampton in the United Kingdom (UK).

Travel UCD started out as a travel technology, software development and usability consultancy working with UK based travel "dot coms".

We have worked in either a consultancy role or managed IT & web projects for:

• Hotel chains, including two European hotel chain consortiums
• Scheduled and charter airlines
• Web design agencies with travel sector clients
• One of the "top two" UK travel tour operators with highstreet travel agency networks
• Many smaller tour operators

...working on:

• Web based consumer travel reservation systems
• Dynamic packaging (hotel & air) systems
• Reservation system selection and changes (changing one reservation system to another)
• Viewdata and distribution projects
• Pay Per Click marketing and search engine optimisation
• Online business travel systems (flights, car hire and hotels) and self booking tools
• Online multimedia presentations of resorts, destinations and hotels
• Booking engine usability evaluations & testing
• Web design & development team leadership & mentoring
• Travel ecommerce strategy including "Travel web 2.0"

Between 2002 and 2003 we published 3 papers on usability research with a particular emphasis on consumer online hotel reservation systems. These are available for download (FREE) from our travel website usability research section.

During 2003 specification work on TourCMS commenced and we went live end of 2003. Between 2003 and 2006 TourCMS operated as distributed, server installed, software. In early 2006 TourCMS was enhanced and is now a web based SaaS model system.

Have you read our 55 Travel ecommerce tips eBook (PDF)?