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Features in Detail
Bookings management
- TourCMS is a powerful bookings management system. Companies are using TourCMS just for bookings (without using it to run their websites)
- With TourCMS you can sell group departures or price tailor made tours (including flexible itinerary building).
- TourCMS handles travel agent commission calculations, availability management and documentation generation e.g. accommodation vouchers and invoices.
Summary of the key functionalities
- Take online & staff-entered bookings
- Great at tailor-made tour requests and workflow
- New bookings automatically reduce remaining availability (can be configured to oversell, sell out or undersell)
- Price up tailor made bookings
- Create tasks (set to yourself or other users, either for now or as future reminders) and organise workflow on each booking
- Automated alerts for problem bookings (such as booking start date being soon but customer not fully paid their balance yet)
- Templated emails and word processor documents - incorporating booking information into communications such as invoices, receipts, accommodation vouchers etc
- Communicate to customers, agents and suppliers through the email interface
- Centralise bookings from multiple websites in one place
- Sales ledger management (payments from customers and travel agents)
- Fully integrated credit card payment systems