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home > support > solution library > staff generated tailor made tours

Staff generated tailor made tours


These style of products tend to be created "ad-hoc" depending upon customer requirements, and generally require some kind of staff input to ensure the booking is OK

The basics
Our advice for these kinds of tours is to create a number of "base" tours and load freesale seasons with long season lengths. The dates / prices can always be manually edited once the booking has been initially entered.

How to price
  • Use options to add and remove product components from a booking. Each option can have a complex price table giving a great indication as to what the sale (and cost) prices are for various quantities
  • Edit prices manually for any component on a booking (using sale detail tab, edit)
  • You may wish to price by duration (either on the tour or the option. For example, car hire is normally priced by the day and accommodation by the night. The advantage of pricing by duration within TourCMS (rather than adjusting prices manually) is that if you change the booking dates - the prices will update to reflect the latest duration)
How to adjust dates
  • Edit dates for the tour (if you have used freesale) within a booking
  • Add components with different dates to the main tour
  • Add multiple tours (multi-centre bookings) to create a complex itinerary (each tour can have its own sub components)
Changing the name of components

Within a booking you can create ad-hoc names for any travel component (tours or options).

This would enable you, for example, to have base components for HOTEL or TRANSFER - and then change the details within a booking for a specific customer (for example changing HOTEL to a specific hotel name)

Hotel room types should be recorded in the product note as this can then be easily extracted in reports, alongside the booking component name (which, for accommodation, is likely to be the hotel name)


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