home > support > solution library

Solution library

Product setup and config

Core product (Tours/Hotels)

These examples outline how to configure TourCMS for a variety of travel products. These product types are not "mutually exclusive" - you can have multiple product types within a single TourCMS account.

• Fixed date trips (for example a group tour, a ferry trip, an event, a day tour)
• Tailor made tours - how to handle flexible products & components
• Villa, ski chalet or cottage rental
• Hotel reservations (also for complex per person style pricing)
• More specific examples using TourCMS "Hotel" functionality:
  • Pre-pitched tent sites / glamping
  • Overnight / multi-day cruises
• Quantity based pricing - Tours: Departures / Freesale

Ancilliary items, extensions and discounts (Options)

"Options" can be used to configure a wide range of ancillary products, charges or discounts. Here we have walkthroughs of some of the most popular types, each also includes suggestions on further tweaks and enhancements.

• Tour extension (good for pre or post-tour accommodation or an extra post-tour activity)
• Equipment hire for duration of a tour (could alternatively be used to offer upgrades)
• Per person item (for example travel insurance, an excursion or a per person discount)
• Solo traveller / own room supplement - either forced, or optional to allow members of groups to request their own room
• Odd group size supplement - add a set amount on when there is an odd (or specific) number of people on a booking
• Large group discount - offer a fixed amount off for large groups, or stepped discounts depending on group size

Taxes, Commissions, Markups

Tip: These three all use the concept of "Types" and "Schemes" so if you have read one tutorial the others are very similar

• Sales tax - Learn how to configure sales taxes on your selling prices and / or supplier costs
• Travel agent commission - Configure the amounts of commission your agents should receive
• Markup - Mark up (or down) your sales prices (or do cost + margin pricing)

Documents & communication (RTF & email)

• "How to" - Invoice template (RTF)
• "How to" - Confirmation email (Email)
• Documentation library, ready made downloadable templates for TourCMS

Website templates

• Category page - list multiple tours/hotels, short descriptions and a summary image
• Last loaded dates - how to use the TourCMS container tags to loop tours and departures. The outcome is a simple page that will assist you to understand upto what dates you have loaded travel products into TourCMS
• Create a page listing special offers
• Create an RSS feed of special offers
• Feature a specific tour - perhaps a "tour of the month"
• Grouping tours by collection - list all tours or trips in a collection
• Image Gallery - Use the standard TourCMS image fields to create an image gallery effect
• Google Maps - Add a map of Tour start and end locations to a TourCMS powered website

Forms & External logins

• How to add an enquiry form to your website - Useful for things like "Contact us", "Brochure request" etc
• Put the main TourCMS login / Marketplace agent login on your own website - useful if you have a multi-supplier login in the main account, or an agent login on your own website, and want to present the login from your own site as yours

Other

• Flags - Receive notifications from TourCMS and other members of staff
• Deposits - Request part payment at the time of booking
• Grouping products with "Product filters (Collections)"
• Considerations for running a multi-language travel website - marketing, documentation, operational issues etc.
• Booking engine design & integration - integration, screenshots, API etc
• Build a booking engine switcher - Perhaps provide currency / language selection at the time of booking
• When to use an alternative content management system (CMS) - you don't have to use TourCMS as your website CMS in order to benefit from the booking administration and CRM functionality
• Changing the base currency for your entire TourCMS account