These standards are put in place to ensure that we, on your behalf, are able to provide maximum protection to your data
Many of these standards are incorporated into TourCMS to assist with potential compliance of the PCI (Payment Card Industry) standards - a global standard for the protection of sensitive data on IT systems.
If your user account becomes locked (after a small number of failed login attempts) please contact your account owner (or any user on your account with full system management permission). They will be able to issue you a new password or unlock you. They can also issue you a new password if you have forgotten yours. For security reasons there is no remind me of my password functionality.
Only rarely will we issue new passwords - generally this will be to users on an account that are is not currently trading (hence no live customer data). In an emergency please contact our emergency support by phone and be ready to identify yourself.
You can set the inactivity logout to 60 minutes...... however this then excludes you from compliance with the PCI standards mentioned above.
As a reminder, this is in the TourCMS terms of service: "You agree to (a) immediately notify Travel UCD of any unauthorised use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session"