We use a set of tokens - for example %b_id% for booking ID - that can be used in emails and word processor documents. Wherever TourCMS finds a token in a template, it will be replaced with data from the booking itself.You create a template (in a conventional word processor such as Microsoft Word) and these templates are uploaded in RTF (Rich Text Format). Templates may have graphics, colours and images. You can print out the documents on your own headed paper, if you wish.
In this simple example a confirmation email is generated by using the following template...
Thank you for your booking for the %t_name_web% tour starting on %start_date_display%.
...which gets converted to...
Dear Mr John Smith,
Thank you for your booking for the Grand Spanish Adventure tour starting on 1 Jul 2011.
Further information about the documentation template system can be found in the Documentation manual (Emails / Invoices)