The TourCMS enquiry management system enables you to track individual requests from customers.
Example enquiry types:
Brochure request - add a brochure request form to your website and store the enquiry data in the same place as your bookings (meaning you have a single view of your customer data)
Tailor made tour requests - do you take requests online? If so, bring these into TourCMS. You can assign them to individual staff members and track them until they are replied. Keep them open until the customer either makes a booking or decides not to progress
Contact us forms - a popular form found on a website is a "contact us" form. Bring these requests into your TourCMS queue - so you can go through them one by one and ensure you don't miss any
Other uses - do what you like! The system is flexible