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Hotel weather cards and in-trip concierge – any good examples?

Friday, August 15th, 2008

The other day I was staying in the Lebua at State Tower, Bangkok. Nice hotel with a great sky bar at the top of the tower (about 60 floors up). Its the only hotel where I have ever had a 20 minute briefing on how to use the room (or 3 room suite as it actually was). I also had to sign a disclaimer before they opened the balcony window! (after promising I wouldn’t drop anything on people below).

I also stayed at the Mandarin Oriental in Bangkok…. but, hey, better not turn this into a product review blog!

Anyway, one thing that the Lebua put in the room every evening was a weather card. This card gives information on what the weather for tomorrow will be:

 

weather.jpg

 

That’s pretty neat.

This reminded me again that companies spend a great deal of time with their websites focussing on the pre-booking (or pre-travel) aspects however not as much on the “in travel” phase. The Lebua had free internet connection in the room and an in room TV channel promoting the hotel facilities – so all the basics are there to make a digital weather system (or digital room service). I was travelling with my laptop.

Does anyone have any good examples of what travel companies (or hotel chains) are doing to augment in-travel experiences? (Digitally)


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2 Responses to “Hotel weather cards and in-trip concierge – any good examples?”


  1. August 15th, 2008 at 9:19 pm
    SarahB

    I love the weather card. What a great extra from the hotel to be so thoughtful and do that for its guests. How was the accommodation? Were all your needs met? The reason I ask is ask is because I work for a hotel and I’m always curious as to how other locations treat their patrons.

    Sarah B

  2. August 18th, 2008 at 5:30 am
    Travel at Thailand

    well this is very useful… (at least for me)

    very thanks

    ——————————–
    Travel at Thailand

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This blog is about travel ecommerce & travel social media with a focus on topics of interest to tour operators & B2C travel companies

Alex has previously started up a small tour operator (5 staff) and also worked for leading "dot coms", airlines, hotel chains and tour operators advising and project managing web, ecommerce, social media and reservation system projects.

We operate TourCMS - a web based reservation system for small tour operators


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