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The reason you didn’t hear about Ryanair cancelling screenscraped tickets was…

Thursday, October 2nd, 2008

…. there was an injunction against Ryanair stopping them from cancelling any (organised by Rumbo)

As reported by the Belfast Telegaph [See article] [Via Hotel Marketing]

Yesterday, a court in Madrid sided with Spanish online travel website Rumbo, who in August applied for an injunction to prevent the low-cost carrier from going ahead with its plans to cancel flight bookings made through third-party websites.

Madrid’s Mercantile Court No 1 granted Rumbo’s application and has banned Ryanair from cancelling tickets booked by passengers through the Spanish website.

The ruling also asks Ryanair to remove its ’screenscraper’ warning from its website and to refrain from making statements discrediting other websites.

Oh dear….. oh dear.

Hopefully this will quieten down those who said that the proposed ticket cancellation was ”just for PR”…. .when, behind the scenes, looks like a right old legal battle taking place. This isn’t quite in the same league as the net neutrality debate….. but this ruling could make travel ecommerce interesting over the coming years…… (unless it is reversed). The gloves will now come off.

Also, interesting we hear this from the Belfast Telegraph (who are no where near Spain as far as I know). They get bonus marks for this one……


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5 Responses to “The reason you didn’t hear about Ryanair cancelling screenscraped tickets was…”


  1. October 2nd, 2008 at 12:41 pm
    Kevin May

    Is this just a Spanish injunction or an EU one? Does it include or relate to non-EU territories?

  2. October 2nd, 2008 at 3:17 pm
    Alex Bainbridge

    er - I was going to ask you guys!

  3. October 2nd, 2008 at 9:30 pm
    links for 2008-10-02 « Matt Parsons : Weblog

    […] The reason you didn’t hear about Ryanair cancelling screenscraped tickets was… (Musings on travel ecommerce) Ryanair rapped for screenscraping warning - court rules (tags: Ryanair travel aviation screenscraping websites) […]

  4. October 3rd, 2008 at 3:01 am
    Constantine

    if its a spanish court this is valid for spain and transactions IN SPAIN

    so its not a paneuropean “order”

    by the way i have noticed aterminal is still providing fares from ryanair for booking on its .co.uk site…

  5. November 3rd, 2008 at 7:53 pm
    Ryanair long-haul flights - what role for travel agents? « Journeys through travel

    […] Now, Ryanair has already been slammed for choosing to ban this practice (as TTG reported here) although it may not be able to hold this stance much longer, according to Alex Bainbridge, […]

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Comments for this post will be closed on 3 November 2009.




This blog is about travel ecommerce & travel social media with a focus on topics of interest to tour operators & B2C travel companies

Alex has previously started up a small tour operator (5 staff) and also worked for leading "dot coms", airlines, hotel chains and tour operators advising and project managing web, ecommerce, social media and reservation system projects.

We operate TourCMS - a web based reservation system for small tour operators

Exhibiting TourCMS & speaking at
Travel Technology Show
10-11 Feb 2009, London


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