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Solution library
Product setup and config
Core product (Tours/Hotels)
These examples outline how to configure TourCMS for a variety of travel products. These product types are not "mutually exclusive" - you can have multiple product types within a single TourCMS account.
- Fixed date trips (for example a group tour, a ferry trip, an event, a day tour)
- Tailor made tours - how to handle flexible products & components
- Villa, ski chalet or cottage rental
- Hotel reservations (also for complex per person style pricing)
- More specific examples using TourCMS "Hotel" functionality:
- Quantity based pricing - Tours: Departures / Freesale
Collecting extra data with a Tour Booking - Sometimes when taking a tour booking there is additional information that needs to be collected beyond just the date, time and quantities.
Ancilliary items, extensions and discounts (Options)
"Options" can be used to configure a wide range of ancillary products, charges or discounts. Here we have walkthroughs of some of the most popular types, each also includes suggestions on further tweaks and enhancements.
- Tour extension (good for pre or post-tour accommodation or an extra post-tour activity)
- Equipment hire for duration of a tour (could alternatively be used to offer upgrades)
- Per person item (for example travel insurance, an excursion or a per person discount)
- Solo traveller / own room supplement - either forced, or optional to allow members of groups to request their own room
- Odd group size supplement - add a set amount on when there is an odd (or specific) number of people on a booking
- Large group discount - offer a fixed amount off for large groups, or stepped discounts depending on group size
- Hotel pickups - Ask the customer where they would like to be picked up from
Taxes, Commissions, Markups
Tip: These three all use the concept of "Types" and "Schemes" so if you have read one tutorial the others are very similar
- Sales tax - Learn how to configure sales taxes on your selling prices and / or supplier costs
- Travel agent commission - Configure the amounts of commission your agents should receive
- Travel agent net rates - Advanced distrubution of rates to travel websites
- Markup - Mark up (or down) your sales prices (or do cost + margin pricing)
Documents & communication (RTF & email)
- "How to" - Invoice template (RTF)
- "How to" - Confirmation email (Email)
- Documentation library, ready made downloadable templates for TourCMS
On your website
- How to add an enquiry form to your website - Useful for things like "Contact us", "Brochure request" etc
- Put the main TourCMS login / Marketplace agent login on your own website - useful if you have a multi-supplier login in the main account, or an agent login on your own website, and want to present the login from your own site as yours
- Build a booking engine switcher - Perhaps provide currency / language selection at the time of booking
Other
- Promo codes - Configure codes for set discounts (or gift vouchers / credits)
- Vouchers & voucher redemption - Configure the standard TourCMS voucher system
- Notifications - Receive notifications from TourCMS and other members of staff
- Deposits - Request part payment at the time of booking
- Grouping products with "Product filters (Collections)"
- Considerations for running a multi-language travel website - marketing, documentation, operational issues etc.
- Multi-currency travel website - how to sell in more than one currency
- Booking engine design & integration - integration, screenshots, API etc
- Changing the base currency for your entire TourCMS account